Quality Series Part One: The Challenge of Customer Experience with Continuous Deployment
A good customer is a disgruntled customer. It’s these squeaky wheel customers who find value in their vendors’ enterprise software products, impatiently waiting for new features. The adoption of Continuous Integration/Continuous Delivery (CI/CD) pipelines enables ambitious companies to release production software rapidly – sometimes several times a day. Yesteryear’s customers anxiously awaiting new releases now benefit from obtaining hot-off-the-presses features. In an ironic twist, customers now complain about getting blindsided… Read More »Quality Series Part One: The Challenge of Customer Experience with Continuous Deployment