Talk is cheap. 10xPrinciples engages directly to achieve results in pursuits like these:
Management Consulting focused on the mechanics of how technical companies deliver products to market.
Decades of experience in early to mid-stage technology companies. Firsthand understanding of trade-offs and complicated calculus of:
Enthusiastic about strategy, passionate about all aspects of product development and delivery, and fanatical about the customer experience.
10xPrinciples, LLC borrows from the engineers who are ten times as productive as their ordinary counterparts. 10x talent should be sought and cultivated across a company. The capability for 10x performance isn’t genetic; it can be nurtured. 10xPrinciples advises already good teams about becoming even stronger and more responsive to their customers’ needs.
Alignment issues between teams affect the cohesiveness of the user experience
Retention is fostered by sound hiring, robust onboarding, thoughtful mentoring, and a learning culture
Tactical focus keeps the business afloat and is best aligned with strategic goals
Growing companies benefit by revisiting cultural change to navigate ever-growing demands
Cohesion between the teams often breaks during expansion. If a business plan is misaligned with engineering capability and direction, the risk is customer churn and challenges to the acquisition of new customers.
Every growing company faces myriad product, partnership, and project opportunities that far exceed capacity. Often these “what to do” questions are approached qualitatively and narrowly by those who are most persuasive. This type of “gut level” decision making may leave more important options off the table.
10xPrinciples guides companies to measure the importance and feasibility of projects relative to one another. The scoring of Key Performance Indicators represents a data-first approach to decision-making, to more easily absorb feedback from multiple stakeholders and evaluate it quantitatively.
Objectives and Key Results (OKRs) have gained prominence in the tech world. Although the concept of OKRs is simple and sensible, it is difficult and time-consuming to create OKRs that are cohesive across an organization and are correctly reflected in outward-facing collateral.
10xPrinciples assesses if a company has the bandwidth and dedication to undertake OKRs. If so, 10xPrinciples provides guidance in OKR creation across a company. If not, Objectives and Measurement are still important and 10xPrinciples recommends incremental steps in the OKR direction.
Teams grow by direct hiring or augmentation with consultants. In either case, additional employees stress preexisting processes and test inter-team communication.
A strong HR team partners with individual departments to create intentional hiring and growth plans and execute them. 10xPrinciples facilitates these relationships and provides expertise in frameworks for hiring, onboarding, and skill development. 10xPrinciples works with companies to articulate their approaches to employee development; this is a significant differentiator to potential employees and leads to superb employee satisfaction and retention.
The methodology challenge for most companies is to extend Agile practices beyond the engineering team to include Product, Customer Success, Sales, and Marketing. In a growing company, it’s a delicate balance to inject just enough process to realize productivity gains without suffering from process overhead.
10xPrinciples partners with companies to educate the workforce, fit a methodology into the operations of a company, and determine the best visibility tools to use. 10xPrinciples considers the problem domain to establish the best fit among the myriad ways to implement planning and execution methodologies across a company.
During a company’s startup phase, strategy and vision provide guidance but the tactical need to bring a product to market often take precedence. Growth provides an opportunity to recalibrate and ensure that strategy underlies all tactical direction.
These two aspects of Product Adoption are measurable and controllable.
10xPrinciples guides growing companies to effectively utilize powerful third-party tools to detect usage patterns and measure customer sentiment. Few companies successfully employ these tools because they generate vast amounts of data that require careful evaluation and immediate action. 10xPrinciples brings its analytics expertise to gather product utilization results and alert about patterns that may result in actual churn.
Virtually every startup finds that the products that captivated early adopters are insufficient for less forward-thinking, later-stage customers. In the rush to go to market and to satisfy these first customers, startups typically create feature rich, design poor products and accrue technical debt. These less expert, second stage customers often request more streamlined, aesthetically pleasing interfaces.
A company’s culture reflects its personality. Culture includes a variety of elements, including work environment, company mission, value, ethics, expectations, and goals.
A common response to a “how’s it going?” inquiry is, “It’s crazy, but great. I’m going in a million directions.” Workers are bombarded by Slack channels, instant messaging, video/phone/in-person meetings, and email. Employees in these hectic environments tend to feel most alive when every minute is spoken for. By prioritizing the immediate over the long-term, the culture of a company becomes one of fire-fighting instead of strategy; this is seldom the best way for a company to behave in the long-term.
The engagement begins with a problem definition phase; a one to two hour conversation with the CEO to understand the company's goals and challenges.
Interviews with key employees. The goal of each session is to understand each team's goals and challenges. The discussions are open-ended with a focus on inter-team interaction, execution, alignment of objectives.
Delivery of a report outlining recommendations for next steps accompanied by metrics. Presentation of findings to CEO, Management team, Company, or Board.
The CEO may engage 10xPrinciples to assist in executing recommendations. If the engagement requires specialized skill sets, 10xPrinciples offers a broad and deep network of experts.
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